When contacting us via e-mail ([email protected]) or through other electronic channels (such as social media platforms), we process the data you voluntarily provided us with (name, e-mail address, nature of the enquiry respectively the subject of your message and the content of your message).
For all questions on the subject of data protection, you can also contact our data protection officer at any time. He can be reached via our contact details and at the following e-mail address: [email protected]
We process the data provided within the course of contacting us solely for processing your enquiry, to get in contact with you if desired and to provide you with the requested information. This data processing is therefore necessary for the fulfilment of our (pre)contractual obligations.
We collect and process the following data when you visit our Website and the connected services, that means accessing the respective server which contains the specifically requested service (so called server log files): name of the accessed site, date and time of access, transmitted quantity of data, server status codes, username, processing time, browser and client type alongside the version, your operating system, referrer URL (the previously visited site), IP-address and the requesting provider, reverse DNS, location data, connection data, source and target (network discovery or address, port numbers, protocol, e-mail address, e-mail subject, connecting server, protocol details, reputation data, reverse DNS, obvious labelling, connected servers), authentication details and e-mail meta information.
This data is generated automatically through our servers when you visit our Website and is necessary so that we can provide you with the desired services. We therefore process server log files solely to be able to operate our Website and the connected services, to identify you as a user authorized to access, to distribute web server requests in our server pool as well as for security reasons (e.g. for clarification of abusive and fraudulent activities). Thus, this data processing activity is necessary to ensure our legitimate interests in operating a user friendly and secure Website.
Based on your consent declaration, we collect and process the following data about your use and interaction with our Website: IP-address of your device, the used internet browser, the browser language, your operating system, the requested files from our Website, your settings regarding Java, screen resolution, colour depth, your click behaviour on the Website (time of access, clicks) as well as the internet site from which you visit us (referrer URL).
On the basis of your consent declaration, we process the personal data that you provided us with voluntarily in the course of the registration for the newsletter on our Website (your e-mail address and potentially your name) (i) for sending you e-mail newsletters about our current projects, marketing and product information as well as (ii) for tracking your reading habits of our newsletter.
Performance measurement: Our newsletters contain a mechanism for the tracking of your reading habits. With that we can determine whether our newsletter is opened, when it is opened and what links are clicked. These statistical evaluations are serving solely the detection of the reading habits of our newsletter recipients and to adjust our contents to them.
You can withdraw your consent to the receipt of our newsletter at any time (e.g. via e-mail to [email protected] or through the unsubscribe link in our e-mail newsletters) with effect for the future and free of charge.
When you are registered on our Website and have a user account for the use of our Online Services, we process the following personal data: name, e-mail address, billing data, IP address as well as your access data.
We process the data of your user account solely for operating your account, the provision of our Services as well as for the billing of our services. This data processing is therefore necessary for the fulfilment of our (pre)contractual obligations.
To be able to use our services, we ask you about your current state of health. We process this health data only with your prior consent in accordance with Art 6 para 1 lit a in conjunction with Art 9 Para 2 lit a GDPR. You can revoke this consent at any time without giving any reason. However, without this consent, the use of our Services is not possible.
Provided that you have given your consent to cookies, we use Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") on our Website. The information generated through the Google Analytics Cookie about the use of the Website are usually transmitted to the servers of Google in the United States of America and stored there.
Google will use this information on our behalf to evaluate the usage of our Website by the users, to assemble reports about the activities on our Website and to deliver to us further services connected to the use of the Website. In doing so, pseudonymised user profiles of users can be generated from the processed data. Google will also potentially transmit the data to third parties if legally required or third parties process the data on behalf of Google.
We use Google Analytics only with activated IP-anonymisation. This means that your IP address is shortened by Google within the member states of the European Union or in the European Economic Area. Only in exempt cases the full IP address is transmitted to a server of Google in the US and shortened there. To our knowledge, the IP address transmitted from your browser is not merged with other data of Google.
You can prevent the use of Google Analytics by downloading and installing the browser plug-in available through the following link: https://tools.google.com/dlpage/gaoptout?hl=de. You can find out more information about the data usage through Google, setting and objection possibilities on the websites of Google: https://www.google.com/intl/de/policies/privacy/partners.
If you visit our Websites and have given your consent, we will observe and document your user behaviour in order to display individual recommendations on our Websites based on this data. For this purpose we process the following personal data:
For the processing we use Facebook Pixel. Here we only use the standard functions. For further details on data processing by Facebook Pixel, we refer to the corresponding data protection declarations: Facebook pixel: https://www.facebook.com/privacy/explanation
In connection with the use of Facebook pixels, your personal data is transferred to the USA. In the case of the USA, the EU Commission has not decided that an adequate level of data protection exists within the meaning of the DS-GVO; no such decision has been made (Art. 45 DS-GVO). However, Facebook, Inc. is subject to the EU-U.S. Privacy Shield. This ensures adequate protection of your personal data. You can access the complete text of the US Privacy Shield Framework under the following link: https://www.privacyshield.gov/servlet/servlet.FileDownload?file=015t00000004qAg
We comply with appropriate technical and organisational security measures pursuant to Art 32 GDPR to, considering the risks, guarantee an appropriate data protection level, especially to protect your personal data against accidental or unlawful destruction, alteration or against loss and against unauthorised disclosure or unauthorised access.
Version: May 2020